The Hong Kong Consumer Council randomly selected 30 lip balms currently on the market for heavy metals, chemicals and microbial content. Among the products tested, was the EOS Lip Balm in Sweet Mint. The results showed that the product tested contained the 14.8ppm cancer-causing phthalate ester plasticizers. The Consumer Council followed up by submitting the findings to Customs. Customs noted that since the content is less than 100ppm of phthalates, it would not lead to serious health concerns and decided not to use law enforcement on the product.